CX-EX works with partners and their clients to tailor the AI models to their environment and use cases driving revenue growth and account management protection strategies with demonstrable ROI.
Unique: Productised "AI & NLP including emotion" methodology to score and identify target behaviours in conversations for Contact Centre and Knowledge workers.
Listeners: 30-plus Listeners (AI Models) developed that can be utilised across verticals that identify and manage complex regulatory and business indicators.
Customised AI Model: Listener predictive models for specific business cases, e.g. Collections, Fraud.
Differentiation: Deep domain expertise in developing AI products to detect behaviours in conversations (beyond transcription analysis).
Scalable: Ready for market and provides support for small to large contact centres.
ISO 27001-certified: Ensuring the highest level of information security and data protection for your clients.
CX-EX's GO TO MARKET MODEL