​Unlock unparalleled customer and employee insights with CX-EX’s AI-powered conversational intelligence analytics platform
We leverage the latest advances in artificial intelligence and machine learning to help businesses understand their customers better. Our conversational analytics solutions are designed to extract insights from unstructured customer data across multiple channels and help you make data-driven decisions.
​CX-EX AutoInsights is an ISO 27001-certified SaaS platform that uses AWS global cloud infrastructure to analyse customer interactions in near real-time.

customer experience & engagement

AI-enabled customer experience Listeners identifying root cause of customer issues

EMPLOYEE heartbeat & ENGAGEMENT

Proactively manage employee experience using their emotion heartbeat ​

auto qa & Operational performance

Track agent performance and coach on areas for improvement​

COMPLIANCE RISK MANAGEMENT

AI Listeners for complaint, hardship, vulnerability and adherence​​

OUR SERVICES

ETHICAL AI

CX-EX monitors, measures and proactively manages AI Stability, Bias and Explainability.

implementation services

We ensure the success of our customers during implementation and throughout the entire journey to achieve their business goals.

value add services

As experts in the field of big data, we offer value add services that help you unlock the full potential of your structured and unstructured data.

PARTNER

CX-EX works with partners to provide its innovative conversation analytics solution, AutoInsights.

WHITE LABEL

Rebrand AutoInsights as your own product, while still benefiting from our platform's powerful conversation analytics capabilities.

RESELLER

Offer AutoInsights as a value-added service to your existing clients. Our platform seamlessly integrates into your clients' workflows and systems. 

REFERRAL

We offer a simple Referral Partner option that provides compensation for warm leads we convert to sales.
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